Terms & Conditions

By using lootonie.com or placing an order with us, you agree to these terms. If you don't agree, please don't use the site.

You're responsible for keeping your account password secure and for all activity that happens under your account. Let us know right away if you think your account has been accessed without your permission.

Prices are shown in CAD or USD depending on your selection, and don't include applicable taxes or shipping until checkout, where the full total is calculated for you before you pay.

We make a reasonable effort to keep prices and product listings accurate, but errors can happen — if something is mispriced or listed incorrectly, we reserve the right to cancel the order and refund you in full.

Payments are processed securely through Stripe. By placing an order, you confirm that the payment method you're using is your own or that you're authorized to use it.

See our Returns & Refunds page for how order cancellations, returns, and refunds work.

We ship across Canada. Delivery estimates shown at checkout are our best estimate, not a guarantee — delays with couriers are outside our control.

All content on this site — including the Lootonie name, logo, product photography, and site design — belongs to Lootonie or its licensors and may not be copied or reused without permission.

Lootonie isn't liable for indirect or incidental damages arising from your use of the site or products purchased through it, to the extent permitted by law. Nothing in these terms limits any rights you have under Canadian consumer protection law.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable within it.

We may update these terms from time to time. Continued use of the site after a change means you accept the updated terms.

Questions about these terms? Reach out through our Contact page.